1.  What form of payments do you accept?
2.  Can I purchase a gown online or over the phone?
3.  Can I make a change after I've placed my order?
4.  How do I measure myself?
5.  What is the guarantee for the products bought at shop4promdress.com?
6.  Is ordering online secure?
7.  Is there a minimum order?
8.  I would like to send an order as a gift to someone. How do I proceed?
9.  How long will it take to receive my order?
10. Can you send me a catalogue?
11. I am having trouble checking out?



1. What form of payments do you accept?
We accept Visa, Master card, American Express and Discover cards for making payment of all your orders. 

2. Can I purchase a gown online or over the phone?
All dresses must be ordered directly from our site, whether in person or over the phone. (Toll free no. is 1-888-335-6123). However, since all sales are final we encourage you to visit our website www.shop4promdress.com to make your purchase. This will allow you to try on all different styles of gowns to determine which is the most flattering style for you. 

3. Can I make a change after I've placed my order?
No changes may be made once an order is submitted. Our system is designed to accept orders and get them executed as soon as possible. As a result, we are unable to cancel or make any changes in already placed order. So you are advised to select and place your order with utmost care. 

4. How do I measure myself?
We have included comprehensive measurement guidelines for taking measurements precisely. 

5. What is the guarantee for the products bought at shop4promdress.com?
We guarantee the unconditional quality of our merchandise. In case, any item bought from this web site is found defective, we will be glad to assist you and do the needful as soon as possible. 

6. Is ordering online secure?
To guarantee that your order is secure and to protect your privacy, Pay Gateways provide Secure Socket Layer (SSL) which utilizes 128 bit encryption. Once Pay Gateways receive your order, it is decoded and then processed. 

7. Is there a minimum order?
No, but the cost of shipping is $25.00 - $34.75 depending on the destination. No matter of the size of the order. 

8. I would like to send an order as a gift to someone. How do I proceed?
In the shipping information section put the name and address of the person you would like the order shipped to. The phone number and email must be your own in case we need to contact you. In the billing Information section put in your billing information. (must match that of your credit card statement). The billing will be sent to your email address (that you entered in the shipping section) and the package will be shipped to your friend or relative with no mention of what you paid for the order. For your protection, if you are shipping to a different address than that of your credit card billing we will email you for additional verification before your order is shipped. 

9. How long will it take to receive my order?
The standard shipping time for orders shipped via express ground shipment is 10-14 days, after the confirmation of measurements. 

10. Can you send me a catalogue?
Due to the vast number of products, and their ever-changing availability, we regret we do not publish a catalogue.

11. I am having trouble checking out?
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